Thank you for shopping with Hope Mini Store. Please read our Refund Policy carefully before making a purchase.
No Refund Policy
At Hope Mini Store, we do not offer refunds on any products purchased through our website.
All sales are final and non-refundable, including but not limited to:
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Change of mind after purchase
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Incorrect size selection
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Color or design preferences
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Delays caused by courier or logistics partners
We encourage customers to carefully review product descriptions, size charts, images, and other details before placing an order.
Exchange in Place of Refund
While refunds are not available, we offer exchanges under eligible conditions as outlined in our Return & Exchange Policy, subject to:
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Exchange request raised within 10 days of delivery
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Product unused, unwashed, and in original condition
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Mandatory unedited opening/unboxing video for damaged, defective, or incorrect items
Damaged or Incorrect Products
If you receive a damaged, defective, or wrong product:
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An opening video from start to finish is mandatory
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Without a proper opening video, no refund or exchange will be processed
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Once verified, we will proceed with an exchange only
Cancellation Policy
Orders once placed cannot be cancelled and are not eligible for refunds.
Important Note
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Refunds will not be issued to original payment methods, wallets, UPI, or bank accounts
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Store credits are not provided
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Products purchased during sales or discounts are strictly non-refundable and non-exchangeable
Need Help?
For any questions related to this Refund Policy, please contact us:
Hope Mini Store
📧 Email: support@hopeministore.com
📞 Phone: 8220200842
📍 Address: 42, Kumaranandhapuram Main Road, LG Ground Opposite, Tirupur – 641602, Tamil Nadu, India