Terms and Conditions

Welcome to Hope Mini Store. By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

Hope Mini Store reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.

Products

  • Product images displayed on the website are for reference only.

  • Actual product color, shade, or appearance may vary slightly when viewed in person due to lighting, photography, or screen resolution differences.

  • Such minor variations shall not be considered a defect or a valid reason for exchange.

Orders & Payments

  • All prices are in INR.

  • Prepaid orders only. Cash on Delivery (COD) is not available.

  • Product availability and prices may change without notice.

Shipping

  • Delivery within 4–5 business days.

  • Shipping charges:

    • Tamil Nadu: ₹50

    • South India: ₹70

    • North India: ₹120

  • Final shipping charges depend on pincode and weight and are shown at checkout.

Claim Policy

All parcels undergo three-stage quality checks before dispatch.
Claims will be accepted only with a clear, unedited 360° opening video that shows:

  • The sealed package from all sides

  • Continuous unboxing of all items

  • The empty package at the end

Claims submitted without a proper opening video will not be considered.

Return & Exchange:

  • No refunds.

  • Exchange only within 10 days of delivery.

  • Product must be unused and in original condition.

360° Opening video is mandatory for damaged, defective, or incorrect items.
No exchange without a proper unedited opening video.

Contact Us:

Hope Mini Store
📧
support@hopeministore.com
📞 8220200842
📍 42, Kumaranandhapuram Main Road, LG Ground Opposite, Tirupur – 641602, Tamil Nadu, India